Pepys Street RTM Company Limited

Water Leaks

If you don’t regularly check the bathroom for leaks such as the bath waste, the toilet cistern and the silicone seals around the bath and shower, water will eventually leak through to the apartment below or even several floors down to the car park area. If this is allowed to continue for months, water could soak the wooden lining beneath the ceramic floor tiles and in due course they will start lifting. It is also worth checking the grouting on wall and floor tiles to avoid water seeping beneath them.

If the matter is allowed to get this far, you will have a major and costly repair job on your hands since the ceramic floor tiles will have to be lifted, and most probably replaced, as well as the wooden lining beneath the tiles.

It is therefore strongly recommended that you regularly check the bathroom for such leaks. If your apartment is rented, don’t rely on the tenants or the agent servicing your apartment or the cleaners to alert you when there is a problem because more often than not they don’t! If you use a letting agent it is recommended you ask them to undertake a monthly check for leaks and insist on a written report from them.

It is also worth noting that in some apartments there is a shut off valve beneath the removable wooden shelf above the toilet cistern. It is located inside where the water inlet pipe is connected to the cistern. Should a leak occur then this should be turned off immediately to stop the flow of water. In addition, there are shut-off valves beneath the kitchen sink to isolate that water supply. Alternatively the main water stopcock should be turned off which is located in one of the cupboards within your apartment.

Damage to other apartments caused by leaks increases our Building Insurance premiums so we all end up paying!

Whenever your apartment is left vacant for more than a few days, the mains water should always be turned off. If you let your apartment, you should instruct your letting agent to do the same.

Back to FAQs